
Knowledgeable & Experienced
We are personally and professionally dedicated to enriching the lives of individuals with disabilities and their families through person-centered supports, education and advocacy, with a focus on the unique needs of children and young adults.
Clinical Excellence
Collaboration
Servant Leadership
Accountability & Integrity
Sound Financial Stewardship
Social Responsibility
To see every person, regardless of ability, as more; to recognize that we are at our best when everyone’s unique voice is heard.
- We share your challenges on a daily basis
- Our commitment to you is paramount
- We are person- and family-centered in all that we do
- We adapt to community need
- We look out for the little guys
- We are goal driven, not profit-driven, as a 501(c)(3)
Our Story
As the parent of a child with exceptional needs, the founder of this organization has long felt a calling to offer an alternative to existing, often not-fully-adequate, community-based supports. She answered that call in 2009 in the form of Peninsula Pediatric Services, a precursor to Access Child & Family Care.
In 2016, a major redesign of waiver services and the provider’s role in those services resulted in insurmountable barriers to care. Not a single statewide agency was able to navigate case management services within the Developmental Disabilities waiver redesign model. We closed in the summer of 2016.
During the process of closing, and continuing through the first year of the waiver redesign process, dozens of families reached out for help. In December of 2016, Access Child & Family Care was founded as a 501(c)(3) charitable organization to provide that help. The inaugural first year was been a blessed one, with five community-based programs rolled out to advance our core mission of support for individuals with disabilities and their families.
In our first year as a non-profit, we helped dozens of families live fuller lives with a “whatever it takes” attitude and the conviction – borne of experience – that a well-informed and well-supported caregiver is naturally going to do what’s needed for his or her loved one. Today, we are privileged to support hundreds of families using the same, evidence-based model of care.
This organization is particularly proud of its responsiveness to change in the aftermath of the 2016 DD Waiver redesign, as well as the transition from a Fee-For-Service model to value-based payment. Throughout these transitions, we have embodied the principles of Person-Centered Planning and endeavored to facilitate each person’s right to direct his or her own care (self-determination).
Our practice model, Relationship-Based Care (RBC), fosters teamwork by valuing relationships at all levels. RBC begins by considering how we holistically value ourselves as providers. RBC extends to the rapport we develop with team members/coworkers, community partners and governmental agencies. RBC culminates in the relationships we build with individuals being supported and their families. Truly, it “takes a village to raise a child” and RBC empowers the whole village.

Meet our Team
We support individuals and families in Greater Hampton Roads, including Richmond, the Middle Peninsula, Tidewater, and the Eastern Shore of Virginia as well as the Charlottesville and Roanoke areas of Southwest Virginia.